I bought this chair to WFH during the Covid19 issue so I never got to sit on it at the store, how I typically would buy chairs, mattresses, etc. But it was delivered close to on-time, well packaged, with clear assembly instructions and even spare bolts I never used. Set up was fast, anyone can do it. They provide a hex wrench, I had a better one and it was easier. The arms raise as I needed for the desk I have that cannot accept any other up/down arms. I'm 5'6" and they are the right height for me.After a week of use I am noticing that the bottom cushion is not as padded as should be for 6-8 hours a day. The back support is not as much as far more expensive chairs. So far it's still comfy, looks great, rolls as needed on berber carpet, tucks away nicely. Overall, for the price, I am pleased and this will do well, daily, for a while. If it lasts, I will keep this rating.------------------Well, nearly a month now and the seat cushion is flattening down after a few hours of sitting. Too bad, I like the chair but cannot justify the money to then put a seat cushion on it from the backyard chairs, and it's not like it really helps that much. May need to return item.
