Chair came quick and easy. But wrote a review (that was immediately removed) about the mismatched arm rests. Received an email about it a day later asking to send pictures for proof. They informed me that if I prove it, they'll send a replacement. That was over a week ago. No email confirmation or replacement in mail.
On the bright side, it is a nice chair 🤷♀️ easy to assemble. Very comfortable, but not for people taller than 5'7"... just my opinion.